GET SOCIAL WITH US ON THE GRAM'
Where can I purchase tickets?
You can buy tickets online at www.iconpixstudios.com. There will be no tickets purchased at the door. If you choose to go in person we will have a QR code that can be scanned to book your time slot.
When do I arrive?
Please arrive 5 minutes prior to your scheduled time as you will be allowed in the museum at your start time.
What form of payments do you accept?
All major credit cards and debit. There will be absolutely no cash accepting. All bookings are made online on our website.
Is your studio kid friendly?
We are a family friendly studio. Every person that enters the museum must hold their own ticket as we do not have a waiting area.
Do you allow food and drinks?
We only allow food and drinks for private bookings.
What should I bring with me?
You need to bring your big personality with the perfect poses to match. You can’t forget to bring your phone and your camera. Make sure to leave any extra bags in the car as we are not responsible for any items lost or stolen.
What is your cancellation policy?
All tickets are final sale and they are non-refundable, non transferable, and non reschedulable . Our karaoke rooms are final sale. They are non refundable and and non transferable. In the event that a guest must cancel, we do allow a one time to reschedule their karaoke booking.
How much time do we have to reschedule our karaoke booking?
Once you reservation is canceled, you have 30 days to reschedule your new booking.
Icon Pix Studios is no longer offering refunds due to Covid. All sales are final, and you have one time to reschedule your karaoke booking. If you have to cancel your selfie session, you will have to purchase a new ticket and time slot.
Can we bring in our own food and drinks?
Although each room has a stocked mini-fridge, you are allowed to bring in your own drinks nonalcoholic\ alcoholic and fingerfood (dishes that are easy to clean). You can also get food delivered.
Do you offer discounts for large groups? Yes, we offer discounts for big groups starting at 15 or more. Please inquire about our event packages, private karaoke rentals, Friends Icon lounge, private parties. Please contact us at firstname.lastname@example.org
Can I bring my professional camera?
We do allow our customers the freedom to use their professional camera, however we do not allow extra photography equipment nor can you bring in your photographer unless you’ve booked a private booking. Please contact our sales team for private bookings.
How many sets do we have?
We have a total of 16 fun, colorful and interactive photo sets.
Do you allow pets? Although we are pet lovers we do not allow pets inside of the studio.
Are walk-in welcome?
Yes, walk-ins are welcome but spots are subject to availability. All tickets are purchased online. You will be directed to use a QR code to purchase your ticket at your desired time slot.