Privacy Policy

Effective Date: August 3, 2026

Welcome to Icon Karaoke Lounge. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a reservation, attend an event, or interact with our services.

By using our website or booking with Icon Karaoke Lounge, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide the best possible experience, we may collect personal information including:

Full name
Email address
Phone number
Billing and payment information
Reservation details
Event information
Special requests
Communications you send to us

When you visit our website, we may also automatically collect information such as:

IP address
Browser type
Device information
Operating system
Website activity
Pages visited
Date and time of your visit

How We Use Your Information

We use your information to:

Process reservations
Confirm bookings
Provide customer support
Communicate important reservation updates
Respond to inquiries
Process payments
Improve our services and guest experience
Send promotional offers, event announcements, and marketing communications (where permitted)
Maintain the safety and security of our business
Comply with legal obligations

Reservations & Event Information

When you reserve a karaoke room or private event, we collect only the information necessary to manage your reservation and provide our services.

Reservation information may include:

Event date and time
Guest count
Package selection
Payment details
Special accommodations or requests

Photo Booth & Photography

Icon Karaoke Lounge offers interactive entertainment, including a digital photo booth. Photos taken using our self-service photo booth are intended for your personal use and are only collected or stored if required to provide the service.

From time to time, we may photograph or record events within public areas of the venue for promotional purposes. If you prefer not to appear in promotional materials, please notify a member of our team before or during your visit, and we will make reasonable efforts to accommodate your request.

Payments

Payments are securely processed through trusted third-party payment providers.

Icon Karaoke Lounge does not store complete credit or debit card information on our servers.

Cookies & Website Analytics

Our website may use cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyze website traffic
Enhance your browsing experience
Improve our marketing efforts

You may disable cookies through your browser settings at any time.

How We Share Information

We respect your privacy and do not sell your personal information.

Information may be shared only with trusted service providers who assist in operating our business, including:

Payment processors
Reservation software providers
Website hosting services
Marketing platforms
Technology vendors
Government agencies when required by law

These providers are expected to protect your information and use it only for authorized business purposes.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about:

Upcoming events
Special promotions
Holiday specials
New services
Exclusive offers

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no system is completely secure, we continuously work to maintain appropriate security measures.

Data Retention

We retain personal information only as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on applicable law, you may have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Icon Karaoke Lounge

Phone: (248) 268-3975

Email: info@iconpixstudios.com